No, you don’t need to register in advance. Upon your arrival at 12 Pennant Mews reception, you will be requested to provide your contact details. It is extremely important that your mobile number and email address are up to date as I may need to contact you for a follow up or results.

Each consultation appointment is scheduled for 30 minutes.

Yes, the consultation fees are payable either by yourself or your medical insurance. Any investigation requested will be paid by you or your insurance directly to the provider.

Yes, I accept private medical insurance from all major insurance companies. However, you must contact your insurer prior to your consultation to obtain: • An authorisation number, and/or • A letter of guarantee

Please note that you are responsible for any fees not covered by your insurer. It's important to check with your insurance company beforehand to understand what portion of the consultation fee will be covered.

I am recognized by all major insurance companies including, but not limited to: • Aetna • Allianz • Aviva • AXA International • AXA Mansard • BUPA International • BUPA Latin America • Cigna • GeoBlue • International SOS • Healix • Henner • Preferred Health • Vitality

For patients paying directly without insurance, consultation fees start from £180.

Yes, I am a native French speaker and am happy to hold consultations in the language of your choice (French or English).

No, you need to book an appointment prior to attending the clinic however same day appointments are easily obtained.

The easiest way to book an appointment is to contact me directly. This can be done by: Email: odile.demesmay@cromwellhospital.com Text: +44 7983 671 518 Please let me know your preferred date and time and I will contact you to confirm your appointment.

I will welcome you between the following hours, however please kindly note the surgery is closed on Sundays and public holidays. Monday to Friday: 9:00 AM to 6 PM Saturday: 9:30 AM to 2 PM

I offer services across the following areas: ​ • Family medicine • Children consultation • Women's health and lifestyle​ • Paediatrics • Interest in menopause • Repeat medication • Travel advice and vaccination • Preventive medicine • Health screening • Sexual health screening • Completion of medical forms • Proximity to the Cromwell Hospital allows easy access to investigations such as: • Blood, urine, smear test. • Radiology tests (x-rays, CT scan, ultrasound, MRI) • ECG (electrocardiogram), cardiac stress test etc. • Respiratory investigation • Fast track referral to specialists within or outside the Cromwell hospital

Yes, if you have a specialist in mind, it would be my pleasure to refer you to them. If you do not have a preference, I can refer you to the consultant most specialised for your issue based upon my extensive network of colleagues.

No, I will only see patients at my practice situated within the Cromwell Hospital: 12 Pennant Mews, Cromwell Hospital, 164-178 Cromwell Road, London, SW5 0TU

If you suspect you might have a life-threatening emergency, call 999 immediately. For all other medical issues you can contact me by email or text message. Alternatively, out of my working hours, please contact NHS 111 for advice.

No, I am a private GP and have no access to your NHS records. I am happy to liaise with your NHS GP but please keep in mind I cannot bypass them to refer you to a NHS specialist.

You can find me at my practice situated within the Cromwell Hospital: 12 Pennant Mews, Cromwell Hospital, 164-178 Cromwell Road, London, SW5 0TU